Careers

Role Overview:

The Level 2 Engineer provides advanced technical support, resolves escalated issues from Level 1, and ensures system stability and performance. This role demands strong troubleshooting skills, hands-on experience with infrastructure, and the ability to work independently while collaborating with cross-functional teams.

Key Responsibilities:

• Respond to and resolve escalated technical issues related to hardware, software, and networking.
• Perform root cause analysis and implement long-term solutions.
• Configure, maintain, and troubleshoot desktops, servers, and network devices. Like Switches / AP / Routers / Firewall Etc.
• Coordinate with vendors for hardware replacements and warranty claims.
• Maintain accurate documentation of incidents, resolutions, and system configurations.
• Support system upgrades, patch management, and preventive maintenance.
• Provide guidance to Level 1 engineers and assist in training initiatives.
• Ensure compliance with IT policies and security standards.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 2–4 years of experience in IT support or system/network administration.
• Proficiency in Windows/Linux environments, Active Directory, and basic networking.
• Familiarity with ticketing systems and remote support tools.
• Strong analytical and communication skills.

Job Description:

We are looking for a motivated and enthusiastic digital marketing executive to support our lead generation efforts and coordinate marketing tasks with the internal team. The ideal candidate should have a basic understanding of digital marketing concepts and a strong willingness to learn and grow.

Key Responsibilities:

• Assist in generating leads through various digital marketing channels such as social media, email campaigns, and paid ads.
• Work closely with the marketing team to execute campaigns and follow up on leads.
• Coordinate with internal teams to ensure smooth delivery of marketing-related tasks.
• Track and report lead performance and suggest improvements.
• Support basic content creation and social media posting when required.
• Basic knowledge about SEO, Meta Ads, Google Ads, and all digital media platforms.

Requirements:

• 0 to 6 months of experience in digital marketing or a related field.
• Basic understanding of digital marketing tools and platforms (Google Ads, Meta Ads, Email Marketing, etc.)
• Good communication and coordination skills.
• Self-motivated with a proactive attitude.
• Ability to work both independently and as part of a team.

Preferred Qualifications:

• Internship or project experience in digital marketing.
• Basic knowledge of lead funnels and conversion strategies.